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Heated Inquiries
How do I file a warranty claim for my heated product?
Berkshire offers a 5-Year Limited Warranty for all of our heated products. If you believe you are experiencing a manufacturing defect, you can start a claim by following the steps below. Any physical damage, alterations to the item, consumer misuse,
What is the heated warranty included with my heated product?
Berkshire offers a 5-Year Limited Warranty for all our heated products, regardless of where it was purchased. If you believe you are experiencing a manufacturing defect for a heated product in this time frame, you can start a claim by following the s
How do I wash my heated item?
First, detach all controllers. The connector built into the blanket is part of the item itself and cannot be removed. Wash by hand or machine wash using the delicate cycle. Pre-soak for 15 minutes in mild soap andcold water. Machine wash in mild soap
Can I get a replacement cord for my heated item?
No, we do not sell or provide replacement cords. If you believe you are experiencing a manufacturing defect, you can file a warranty claim.