.png){kind=small}
Get more information
How do I start a return?
For returns or exchanges, please visit our return portal here: https://berkshire-blanket-inc.loopreturns.com/#/
How do I file a warranty claim for my heated product?
Berkshire offers a 5-Year Limited Warranty for all of our heated products. If you believe you are experiencing a manufacturing defect, you can start a claim by following the steps below. Any physical damage, alterations to the item, consumer misuse,
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
Do you offer expedited shipping?
Yes, we do offer expedited shipping. Two-Day (2-3 business days) shipping is $25, and Overnight (1-2 business days) shipping is $45. Please note that transit times indicate the duration after the order is fulfilled (usually within 48 hours).