General FAQ

Where can I find special coupons or promotions?

By signing up to our subscriber’s list, you’llbe the first to hear about sales, deals, new products, and discounts! You’ll also receive a code for 10% off your first order after signing up.

Do you offer donations?

Berkshire is proud to support a number of organizations in our local community. If you are interested in requesting a donation, please contact us at [email protected]. While we cannot fulfill every request we receive, we do our best to

Do you have a wholesale program?

We do not have a wholesale program. If you are interested in purchasing in bulk, please email [email protected] and we can assist accordingly.

What is the best way to wash my plush or fleece item?

Most of our plush and fleece items can be machine washed separately in cold water and tumble dried with NO heat or air/line dried. Laundering with other items or with heat can cause friction or damage to the fibers, leading to matting, pilling, or sh

What is the thread count of my plush item?

Microfleece and VelvetLoft® are knit sheets. Thread count does not apply to knit constructions. Thread count only applies to woven sheets like percale or sateen.

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri