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Berkshire Home Co.

We offer fast and free shipping for orders over $100* within the United States.* threshold does not apply for HI and AK. These states will incur higher rates.

We offer fast and free shipping for orders over $100* within the United States. * threshold does not apply for HI and AK. These states will incur higher rates.

Do you offer free shipping?

Shipping Information

Return Policy

Cancellation Policy

Quality Claim Policy

Policies

How do I cancel my order?

Can I edit my order after it's been placed?

How do I track my order?

How do I make a return or exchange?

My order was marked delivered but it’s not here.

What do I do if I received the wrong item in my order?

My item has a quality issue. What do I do?

What if my package gets lost or arrives damaged?

When will I get my refund after returning?

Order Inquiries

How long does delivery take?

How much does shipping cost?

Do you ship internationally?

Do you offer expedited shipping?

Where can I find special coupons or promotions?

Do you offer donations?

Do you have a wholesale program?

What is the best way to wash my plush or fleece item?

What is the thread count of my plush item?

How do I apply promo/discount codes?

General FAQ

How do I file a warranty claim for my heated product?

What is the heated warranty included with my heated product?

How do I wash my heated item?

Can I get a replacement cord for my heated item?

Heated Inquiries

Do you offer free shipping?Updated 2 days ago